FAQ

❓ What is Cirella silicone scar tape made of?

Our scar tape is made from medical-grade silicone, the gold standard in scar treatment. It’s 100% skin-safe, hypoallergenic, latex-free, and designed to mimic the skin’s natural moisture barrier to support faster, smoother healing.

❓ How does silicone scar tape work?

Silicone creates a breathable, protective barrier over the scar that locks in moisture and reduces collagen buildup, which is the main cause of raised or discolored scars. This helps soften, flatten, and fade scars over time — even old ones.

❓ What types of scars does it work on?

Cirella scar tape is effective for a wide variety of scars, including:

  • Surgical scars (C-sections, cosmetic surgery, etc.)

  • Acne scars

  • Injury or trauma scars

  • Burn scars

  • Stretch marks

  • Keloids and hypertrophic scars

❓ Is it safe for sensitive skin?

Yes. Our tape is designed to be gentle on all skin types, including sensitive or post-operative skin. However, we always recommend doing a patch test on a small area before full use.

❓ How long should I use it?

For best results, use the tape daily for 8 to 12 weeks on newer scars and up to 6 months for older or more severe scars. Each strip can be worn for up to 8–24 hours per day, depending on skin type and activity level.

❓ Can I shower or work out while wearing it?

Yes. Our scar tape is water-resistant and designed to stay in place during everyday activities like showering, sweating, and sleeping.

❓ Is it reusable?

No. Each strip is single-use to maintain hygiene and effectiveness. However, they come pre-cut and rolled for multiple applications in every pack.

❓ How should I store the tape?

Keep it in a cool, dry place away from direct sunlight. Reseal the packaging after each use to preserve product quality.

❓ Do you offer returns or guarantees?

We offer a 30-day satisfaction guarantee. If you're not happy with your purchase for any reason, contact our support team and we’ll make it right.

❓ Where do you ship?

We offer worldwide shipping, with most orders processed within 24–48 hours. Shipping times may vary depending on your location. Tracking is included with every order.

❓ How can I contact you?

You can reach us anytime at trycirella@gmail.com — we’re here to help!